Freeway Features
Freeway is by far the largest and most fully featured Open Source eCommerce platform. It doesn’t just sell products but extends to sell in some very fancy new ways and is very configurable. For example, you can just sell products if you are not interested in the other selling methods.
You will find Freeway has very strong CRM features as well as a useful and simple CMS as well.
Take a few minutes to review the feature set. We think you are going to love it!
- General Features
- Events Features
- Products Features
- Advanced Features
This is an incomplete list. We will flesh it out over time.
General features
Customer Accounts
- Order status and history
- Recently ordered items
- Address Book with unlimited addresses
- Default Billing and Shipping addresses
- Newsletter Subscription management
- Account dashboard overview for: recent orders, personal information, newsletter subscription status, primary billing address, primary shipping address, shopping cart, recently ordered items, invoices
Customer Service
- Contact Us form
- Feature-rich Customer Accounts
- Order History with Status Updates
- Order Tracking from Account
- Forgot Password Email from front-end and admin tool
- Order and Account Update Emails
- Fully customisable Order Emails and Invoices with multiple Merge Fields
- Block customer by time or permanent
- Banning customers
- Import customers
- Supported formats are Eudora, Outlook, Outlook Express, LDIF, TAB, CSV and Text file.
- Auto create passwords
- Auto email customer to update their personal information
- Customer ID Cards
- Barcoded
- Custom templates
Managing Orders
- Full Point of Sales (POS)
- Fast sales process for events, services, products and subscriptions suitable for call centres
- Add multiple purchase to on order
- Group order sales
- Editing orders
- Internal bookings – free attendance for your staff
- View, edit, create and fulfill orders from admin tool
- Automated invoices and packing slips creation
- Call Center (phone) order creation
- Includes ability to create new customer, or select existing customer and view shopping cart, wishlist, last ordered items, and compared products list, as well as select addresses, give discounts and assign custom prices
- Create re-orders for customers from administration panel.
- Email Notifications of Orders
- Order editing including refunding or upselling
- Audit records of all customer communications
- Restrict store to sell any or all of events, products, services and subscriptions
- Copying events, services, products and subscriptions
Sales
- Specials
- Discounts by user or group, item or category
- Price Breaks (1 for $10, 5 for $30, 10 for $50)
- Specials, Discounts and Price Breaks cooperate
Payment
Configurable to authorise and charge, or authorise only and charge on creation of invoices
Integrated Gateways:
- ANZ Bank
- Authorize.net
- Commonwealth Bank
- Cybersource
- Net Registry
- PayPal
- Paypal / Credit Cards
- 2Checkout
- Realex
- SecurePay/ESEC
- WestPac
- VirtualPay
Payment methods
- Cheque/Money Order
- Cash
- Cash on Delivery
- Internal Only (For internal organizations sales)
- Wallet Payment
- Bank Transfer Payment
Checkout
- SSL security for orders in front end and POS
- Shopping Cart with tax and shipping estimates
- Checkout with account to use address book
- Option to create account at beginning of checkout
- Accept gift vouchers
- Saved Shopping Carts with configurable expiring
- Accountless checkout for free purchases
Internationalisation
- Multi-Lingual
- Support for Multiple Currencies
- Tax rate support
- Localization
- Payment gateways per zone or country
- Shipping per zone or country
- Block orders by country using geoIP
- Block orders where address differs from country geoIP
Search Engine Optimisation
- URL Rewrites give full control of URL’s
- Meta-information for products and categories
Site Management
- Multi-Lingual
- Support for localization
- Support for multiple currencies
- Role based admin tool
- eMarketing
- Admin User update and password remember
- Customer Account Update and password remember
- Affiliate
- Affiliate User Signup
- Affiliate User Password Remember
- Affiliate Payment Information
- Message to all customers
- Customized Invoice Page
- Letter Templates
- Flexible tax management
- Fully customizable design using templates
- Customer Groups
- Content Management System
- 2 level HTML templated pages
- News
- FAQ features
- News features
Marketing promotions
- Flexible Discount Coupons and Gift Coupons and ability to restrict to customer groups, time period, products, and categories. For example:
Percent Discount
Fixed Amount Discount
Free Shipping
Uses per Customer and or coupon
Buy x, get free shipping - Free Shipping options
- Multiple level pricing for quantity discounts
- Customer Group-specific pricing and group-specific tier pricing
- Search Engine Friendly URL’s
- URL Rewrites
- New Items Promotional Tool
- Up-sells in Shopping Cart
- Soft and Forced Cross-sales for products
- Send to a Friend for all visitors, or registered users only
- Newsletter Management
- Affiliates
- Sign up process
- Payment rates rules
- Reports
- Clicks
- Payments
- Sales
- Gif, Jpg, PNG and Flash banners
General Reports
- Sales Report including taxes
- Shipping Report
- Abandoned Shopping Cart Report
- Best Viewed Products Report
- Inventory report with full stock control over attributes
- Low Stock Report
- Gift Voucher/Discount Coupon Use Report
- Refund report
- Bank Deposit report
- Reseller reports